Privacy Policy

1. Information We Collect

We collect the following types of information to serve you better:

• Personal Identifiers: Name, phone number, email address, and delivery address.
• Order Details: Purchase history, product preferences, and communication records.
• Technical Data: IP address, browser type, device information, and cookies to enhance browsing experience.

2. How We Use Your Information

Shroom uses your data to process and improve customer service.

• Process, confirm, and deliver orders.
• Provide customer support and respond to inquiries.
• Send order updates, promotional offers, and wellness tips only with explicit consent.
• Improve the website, products, and overall customer experience.

3. Data Protection & Security

We implement industry-standard security measures such as SSL encryption and secure servers to protect data from unauthorized access, alteration, or disclosure. Shroom does not sell, rent, or trade personal information to third parties.

4. Third-Party Services

• Payment Gateways: bKash, Nagad, and credit cards to process transactions.
• Delivery Partners: Pathao & SteadFast Courier to ship products.
• Analytics Providers: Meta, Google Analytics, and Google Search Console to understand user behavior.

5. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact Shroom support.

6. Cookies

We use cookies to remember preferences and analyze site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

7. Changes to This Policy

Shroom may update this policy periodically. The revised version will be posted with an updated Last Updated date.

8. Contact Us